Founded in 2001, Pure Usability's principal consultant is Dr Stuart Church. He combines an academic background in behavioural research with 20 years practical experience as a usability and UX consultant. He helped to set up and run the original incarnation of the Cambridge Usability Group. He then co-founded the Bristol Usability Group CIC, and is a co-organiser of the popular UXBristol conference. In addition to his consultancy work, Stuart has lectured about User-Centred Design at Birkbeck, University of London, and is a visiting consultant at the University of Bristol.
We'll help you to create digital products and services that your customers will love. We do this by carrying out robust and insightful user research that provides the evidence needed to confidently prototype solutions that will fit neatly into the lives of users.
All our projects are different, so we won't simply shoehorn your product into an off-the-shelf package. We'll work out exactly what you need and craft our approach to the needs of your specific project.
We believe in ‘designing in the open’ and taking our clients through our activities and thought processes as we research and ideate design solutions. Our approach is pragmatic, results-focussed and always constructive. In our experience, this greatly reduces the risk of an unsuccessful outcome as progress relative to the final goal is always clear, and there are no 'unexpected surprises'.
During the past 20 years we’ve worked on everything from traditional websites to e-learning, e-commerce, intranets, web apps, mobile apps, the Internet of Things and service design projects. Our experience covers travel, retail, charity, academia, telecoms, government and health.
We tend to specialise in projects with more specialist or technical subject matter. For example, we’ve worked on library license and access management systems (Jisc), interfaces for GPS-controlled precision agriculture (AgSpace), app research and design for citizen science projects (Nature Locator, spun out as Natural Apptitude), and apps and interfaces for academic research projects and clinical trials at the University of Bristol.
Other direct clients include the University of Swansea, Plymouth Marjon University, HEFCE (now the Office for Students), the Office for National Statistics, Water Babies, Cambridge Assessment, Product Management International, the Medical Research Council and the Social Mobility Commission.
We've also provided UX services to amazing UX, development and creative agencies such as cxpartners, MIXD, Toumetis, Microserve, Aerian, Great State, GGMR, Taxi, Pilot Works, Product Panda and Positive.
We provide in-house training in User Experience (UX) and User-Centred Design, and have delivered workshops to many clients, including Marks & Spencer, the NHS, Standard & Poors, OVO Energy, and Oxford University.
We also offer UX mentoring and strategic support to to early-career UXers, digital agencies and start-ups.